How Can We Help You?

Listing your business on DialDao is free and straightforward. Tap the "Free Listing" button in the header or navigate to Business Tools. You will be guided through a step-by-step onboarding form where you provide your business name, category, address, contact details, working hours, and photos. Once submitted, our team reviews your listing and approves it within 24 to 48 hours. You will receive an in-app notification and SMS when your business goes live.

After your business is approved, go to Business Tools from the header menu. Select the business you want to edit, then click "Edit Business Profile." From there you can update your business name, description, address and map location, contact numbers, working hours, photos, social media links, and catalogue items. Changes to your business name or address may require a brief re-verification by our team.

KYC verification earns your listing a verified badge, which builds trust with potential customers. To start verification, go to Business Tools, select your business, and open the KYC section. You will need to upload a valid trade license or business registration document, a national ID of the business owner, and optionally a utility bill matching the business address. Our verification team reviews submissions within 2 to 3 business days. You will be notified of the outcome via in-app notification and SMS.

Search for the business using the search bar on the homepage or browse by category. Open the business profile page to see their full contact details including phone number, address, and working hours. You can tap the phone number to call directly, view their location on the map, or submit an enquiry through the "Send Enquiry" button. The business owner receives your enquiry as a lead and can follow up with you.

If you need to reset your account or are having trouble logging in, contact our support team at support@dialdao.com with the phone number registered to your account. For security purposes, our team will verify your identity before making any account changes. If you simply need to log in again, use the "Login" button and request a new OTP to your registered phone number. OTP codes are valid for 2 minutes.

Premium business listings on DialDao unlock several advantages to help you stand out. These include a verified badge displayed on your listing, priority placement in search results for your category and area, a detailed analytics dashboard showing profile views, enquiry counts, and customer engagement trends, the ability to upload a larger product or service catalogue, and dedicated priority support from our team. Visit the Upgrade section in Business Tools to explore available plans.